Payments and Billing
REGULAR MONTHLY BILLING
The current monthly billing is due on the 20th of each month. If the 20th falls on Saturday or Sunday, customers can still pay the net amount of the bill on Monday. In the case of Monday being a holiday, the net amount will still be accepted on Tuesday. Payments that are mailed must be postmarked by the 20th also.
Any past due amount not paid by the 2nd Tuesday of the following month is considered delinquent and is subject to cut-off. If water service is cut-off, the entire amount due plus a trip charge and reconnect fee will be required to be paid before water service will be restored.
Any services disconnected must be paid by 3 p.m. if service is to be reconnected that day.
Click on these windows to see details of the payment methods we support.
Cash, Check or Money Order
The Water District accepts cash, check or money order for bill payments. Payments can be mailed or paid at the office through the drive-through window or at the counter. We also have an after hours drop box for receiving payments after hours. It is not recommended that cash be placed in the drop box.
Water Service Information
Following are answers to questions that are frequently asked of our staff, and problems that are commonly encountered by our customers.
When Winter has arrived that means possibly having frozen pipes. It has been suggested that a faucet be left dripping to help keep pipes from freezing. Yes, it works, however, you have a higher water bill, but which is worse -- a higher water bill or calling a plumber to replace water pipes?
If you decide to leave water dripping on those really cold days and nights, perhaps placing a bucket under the faucet to catch the water to "recycle" by using to water animals or plants might make you feel like the water wasn't wasted. Placing a towel or wash cloth over the container helps with the noise of the "drip-Drip-DRIP.
If you are not planning on staying at your house because of a power outage, please contact the district office and make arrangements to have your water shut off at the meter so that in the event of a water pipe freezing and busting, your house won't be flooded and froze too. There is no charge for this service, just make sure that you let us know it is for weather purposes. You will still receive a minimum monthly bill, but again, it's still cheaper than a plumber.
If you have a "shut off valve" at your home, you can shut the water off there, however, you will still have the possibility of the line freezing/busting from the meter to the house. If you decide to shut off at the meter yourself, do not force shut off at meter. Please give us a call to turn off for you. There is no charge for doing this.
Sewer Service Project
Public Water Supply District #3 amended its Articles of Incorporation in 1998, under the provisions of Section 247 of the Revised Statutes of Missouri to create a common sewer district and treatment facilities as another function in the service to its customers.
As stated in the Petition For Amended Decree Of Incorporation, "a common sewer district and treatment facilities are necessary because residents within Public Water Supply District No. 3 of Laclede County, Missouri, are without a common sewer district and treatment facilities and the Missouri Department of Natural Resources has increased restrictions on individual septic systems. Residents need a method of handling waste water at a reasonable cost that complies with Missouri Department of Natural Resources regulations."
The boundaries for the sewer district were set as the same boundaries established by the water district.
For the past several years, the District's Board members and staff have worked diligently to procure the necessary funding through loans and grants from various agencies -- USDA Rural Development, Community Development Block Grant and the Missouri Department of Natural Resources.
As of 2006, the sewer project, Phase I, had received obligated loans in the amount of $2,074,000 and grants in the amount of $2,910,000 plus contributions from the District in the amount of $190,244 making total funding for this project $5,174,244.
The project was bid out and contracts signed in December of 2006 with construction to begin on the treatment facility in January 2007 and the construction of the lines in February 2007.
We appreciate everyone's patience in this project and would like to say "Thanks" to all parties involved that have helped the District get this project progressing further into reality for the betterment of our community.
Phase I Boundaries
Phase I will improve sewer conditions for approximately 316 customers in our Water District. The area of Phase I covers the following streets, roads and subdivisions:
East 32 Highway from Tower Road to Rose Lawn Drive.
North of Hwy 32 - 2,000 feet down Park Drive; 4,000 feet down Pine Tree
Roads to West - Paradise Drive
Roads South of Highway 32 - Perimeter Lane, Professional Drive, Peak Lane, Pioneer Drive, Primrose Drive, Hickory Hills Subdivision, 4,000 ft. down Pine Tree, Palisades Drive and the Vista Heights Subdivision
Welcome to the Website of
Laclede County Public Water Supply District #3
Public Water Supply District #3 was officially formed on January 2, 1968 following a special election held on December 30, 1967 with a total of 95 people voting in the election to form the water district in accordance with Chapter 247 of the Revised Statutes of Missouri.
On October 16, 1970 a ground breaking ceremony was held to start the construction of 2 wells and 70 miles of pipe which resulted in being able to provide the connection of 411 customers for water service. Funding for the initial construction was provided by an FHA loan in the amount of $464,500 and a grant of $54,000.
The original Board members for the District were President Hugh V. Corry, and board members Junior Kelso, Clayton Hill, Francis Massey and Bert Jones.
Over the past 40 years through the aid of loans, grants and bond refinancing, the District has grown and now consists of 8 wells, 10 storage tanks and 2 booster pumping stations. The District now serves approximately 2500 customers.
In January of 2007, construction of a sewer system in the Hickory Hills and East 32 Highway area, referred to as Phase I, began with loans and grants from various agencies (see the "Sewer" heading for more information on this project.