After Hours Calls
If you need after hours service for a water emergency, please call the office phone number and get the phone number of the service staff "on-call". The service staff is on call on a rotating basis each week and week-end.
Make sure we have your current phone number. Many people have dropped their land lines and gone entirely to cell phones, and we may not have that number in out files.
The District is asking all customers to please contact the office to make sure we have a current phone number in the system for several reasons:
A "High Usage Report" is printed out each month before billing is sent out. The report is checked and as a courtesy, we will try to contact customers if their usage is extremely high to see if they might have a leak they were unaware of, or just to let them know they will be receiving a higher than normal bill.
The lawsuit between PWSD#3 and The City of Lebanon has been settled.
As part of the settlement, new boundaries for the District have been formed in accordance with the current city limits. Any service locations of the District that are in the current city limits will be turned over to the City of Lebanon for water service.
CUSTOMERS TO RECEIVE CITY SERVICE
As stated above, PWSD#3 customers that are currently located in the city limits of Lebanon in the near future will start to receive water service from the City of Lebanon in accordance with the settlement agreement between the District and the City of Lebanon.
The Water District can now accept debit and credit cards. You can pay your bill with a debit or credit card at the office or pay from any computer by accessing the link located near the bottom of the left column under the heading "WATER" at this website. There is a convenience fee that will be charged based on the amount of your payment. More information and the convenience fee amounts are listed by the link. No debit or credit card payments will be taken by phone for customer security.